IT Servicedesk Engineer – E-Mobility

Aanbod

At Allego, you don’t just work in IT,  you contribute to the energy transition and see daily how your work makes an impact.

In addition to a competitive salary and solid benefits, we offer:

• A role with responsibility and freedom: You see a problem, you solve it. You are trusted and have the space to implement your own ideas;
• Investment in your growth: Training, certifications, and personal development are more than words. Want to learn a new skill? We make it possible;
• A team that truly collaborates: Short lines, open communication, and a mix of experience and young talent. Colleagues support each other and celebrate successes together;
• A workplace where you can be yourself: Fun, professionalism, and respect for each other are central;
• Impact in a fast-growing, sustainable sector: Your work helps EV drivers, companies, and cities move forward in the energy transition.

Functieomschrijving

As an IT Service Desk Engineer at Allego, you are the first point of contact for colleagues, developers, and partners when IT isn’t working as it should. You provide customer-focused first-line support and know how to keep an overview even in busy moments. You handle tickets from start to finish, ensure new colleagues get off to a flying start with smooth onboarding, and manage laptops, workstations, peripherals, and mobile devices so everything runs smoothly.

Specifically, these will be your tasks:

• You handle IT tickets from start to finish and maintain control via the ticketing system;
• You set up laptops, workstations, and peripherals and ensure everything works properly;
• You support mobile devices and ensure meetings run technically smoothly;
• You work with Microsoft Intune (MDM) and manage accounts and permissions in Microsoft Entra-ID;
• You actively think about how things can be smarter, faster, or better: from documentation to IT projects;
• You collaborate with IT Security and follow change-management processes without making things unnecessarily complicated.

Over de organisatie

The Key to Life is a platform where you, as an impact-maker, can find all the vacancies that give you the opportunity to contribute to a better world within the Tech, Health, and Energy sectors. Because we believe that people are the key to a better world! Below you can read more about the organization where this key position is open.

Allego builds and manages one of Europe’s largest charging networks for electric vehicles. Their goal is clear: make electric driving accessible to everyone. They do this by developing user-friendly, smart, and reliable charging solutions. The organization is growing fast and constantly innovating. Working at Allego means being part of a close-knit and international team that wants to move forward. The culture is open, informal, and collaboration-focused: we value short lines of communication, clear agreements, and a healthy work-life balance. You work with colleagues who are engaged, skilled, and willing to help each other. No hierarchical layers, just doing what needs to be done together. There is plenty of room for personal development and initiative. You are trusted with responsibility and the freedom to shape your own role. See something that could be improved? We encourage you to share it and take it on. For employees, Allego offers various development opportunities, such as training and workshops, to further develop their knowledge and skills and contribute to a more sustainable future.